Technical Operations Manager
Stephen was surrounded by the security industry his entire life. After graduating Lakeland High School Stephen joined the family business as a sales associate. He quickly found that his passion was in networking and IP programming. His technical ability comes naturally to him and his ability to solve customer problems easy.
He will help design systems as well as help support those solutions and installations through on line or on site support. Stephen along with our support team, are here to serve you and help any way we can.
Est. 1999 .... A Family Run Business...Bringing Family Values Back To You.
We are a Manufacturers Representation Firm servicing the NY/NJ Security Industry. Since 1999, we have represented leading manufacturers in both CCTV , Access Control and Pro A/V. We currently have offices in Westchester County and Long Island. We provide full system design and solutions for our integrator's, dealers, distributors and consultants. Our highly trained team provides pre and post sales support along with hands on training on all the products we represent.
There is no job too small or too big for XtraSales.
XtraSales is a family run business .....bringing family values with them every where they go
Peggy Caruso - Founder, CEO, President
Peggy Caruso has been in the Security Industry for over 27 years. Peggy's technical ability, exceptional sales skills, along with her close relationships with integrator's, dealers, distributors and consultants has allowed her the privilege to represent some of the most well respected manufacturers in the Security industry. Some of her manufacturers have been with her from the beginning of her career, stemming back over 27years, Her longevity with the firms she represents proves her success and ability to maintain and grow business.
Peggy holds many certifications in low voltage CCTV, IP and HD Over Coax technologies, and Access Control. She is also a certified instructor and teaches accredited CEU Courses gaining dealers their licensing credits needed to maintain their licenses.
OUR COMPANY AT A GLANCE
Nancy Lynch - Customer Service Manager
Nancy has been with Xtrasales since we opened back in 1999. Having worked first as an integrator, Nancy learned the security industry from the inside out. She knows what dealer/ integrators need in terms of sales and customer service support. She knows what it takes to get the job done and how to get it done both efficiently and quickly. From pre sales support, writing quotes and getting all the right spec sheets to our customers, to help making sure shipments and orders are processed properly, Nancy is your go to person. Nancy is Customer Service Manger of our inside support group located in Long Island NY.
Stephen Caruso - Technical Service Support Manager
Stephen is the head of the XtraSales technical Support Team and is here to help!
From programming our Enterprise Level Systems as well as our IP and HD Over Coax Bundles, to programming our Card Access Systems, Stephen can help get your system up and running. From networking to training your end user, Stephen along with his team of support members are here to help both via remote support as well as on site support.